Shipping, Returns, Refunds, & Exchanges Policy

Shipping Policy

$5 flat shipping on all orders up to $99.99. FREE shipping on all orders over $100! (this is one of the best shipping rates you can find)

Returns

Our products may be returned for a store credit within 30 days of original purchase, provided they are unopened and in “like-new” condition. Any shipping on returns will be at the expense of the buyer. The returned goods must include a copy of the receipt, your e-mail address, shipping address and phone number.

Items sold as a part of a discounted deal are “final sale”. Since they are offered at a deep discount, we will not refund these items. Feel free to resell them on eBay if you’d like; you’ll probably make a profit!

Damaged Goods

Even though most of our products are not susceptible to damage during the shipping process, if you receive damaged items, we will replace them. Just email customer service and we’ll get you a label to send it back. An identical (where available) replacement item will be sent to the buyer at no additional cost. Obviously, with fabric, sometimes the item will no longer be available, in which case we will do our best to replace it with a similar item. As stated above, all returns must include the original receipt, your e-mail address, shipping address and phone number.

Send all returns to:

One Quilt Place
Returns Department
648 Post Oak Rd
Fredericksburg, TX 78624